TrustedHousesitters CPO Jamie Mercer discusses building trust in a global pet-care marketplace while using AI to sharpen matching, research and service. She also makes the case that product leadership depends less on feature delivery than on commercial judgment, coaching and hard-won alignment.

Commercetools CPO Shiri Mosenzon-Erez maps the tension between composable commerce, AI agents and enterprise caution. She argues that product teams move faster when leaders reward people for abandoning familiar work in favor of greater customer value.